Robin Hunicke is a game designer and producer, with a background in fine art, computer scienceand appliedgame studies. She joined EA in 2005, where she worked onThe Sims2, MySims, and Steven Spielberg’s Boom Blox series for the Nintendo Wii. In the spring of 2009 she joined thatgamecompany as Executive Producer of the award-winning PSN downloadable title, Journey. Recognized as an influentialWoman in Games, Robin is an evangelist for diversity of thought and participation in game design and game culture. She co-organizes the annual Experimental Gameplay Workshop, has chaired the IndieCade Festival, and lectures extensively on how developers can create novel, experimental designs by focusing on the feeling.
Hagan started designing user interfaces in 1989, in a Unix/Motif desktop environment at Sun Microsystems and went on to design Netscape’s software for versions 1-3 on three platforms: Windows, Macintosh, and Unix. While working at Netscape, she also designed some of the world’s very first web applications. Hagan has a partner at Two Rivers Consulting with her husband, David Rivers (also a very talented designer) since 1997.
Hagan describes herself as an interaction designer. She’s fascinated by the point of contact between the people who use the software and the teams that build them. Hagan strives to create designs that are intuitive, simple, elegant, and beautiful. Although she’s designed many applications for consumers, she specializes is large, complex, enterprise class applications in finance, health care, IT, and research. She routinely tackles applications that have thousands of screens.
Hagan has also been a highly rated speaker at the UIE conferences and has appeared on UIE’s virtual seminars several times. She is also a routine guest lecturer at MIT’s “Communicating with Web-Based Media” class.
Hagan holds a B.S. in Computer Science from the Massachusetts Institute of Technology, with extensive coursework at the MIT Media Lab. Hagan makes her home just north of Boston, Massachusetts, with her husband and two sons.
Since 2000, Theresa’s experience in the software and web design fields have shown that content is often used as a salve to fix bigger communication and interaction problems. She moved into information architecture to ensure that companies use their dollars most effectively, plan correctly, and execute the user experience and information architecture phases efficiently.
With a Masters of Library and Information Science from San Jose State University, her focus is on user experience and information architecture on websites, intranets, and other CMS projects. She helps companies with website redesigns or incremental improvements.
Clarissa Peterson is a freelance web designer and user experience consultant, specializing in mobile strategy and responsive design.
Before setting out on her own, she spent 10 years working for various nonprofit organizations and government agencies in Washington, DC, doing everything from front-end development and user experience design to content strategy, online marketing, and project management.
Dr. Leslie Jensen-Inman is a maker of awesomeness and a doer of good. She connects industry, education, and community through innovative design initiatives. As Co-founder of Center Centre, Leslie works to improve the state of design education and the field of design. She is also a Royal Society of the Arts Fellow. Leslie is a co-author and the creative director of InterACT with Web Standards: A holistic approach to web design and has written articles for A List Apart and .net Magazine. She has been a member of the Web Standards Project Edu Task Force (WaSP Edu TF) and was a founding member of the Open Web Education Alliance(OWEA) where she served on the Executive Committee. Before co-founding Center Centre, Leslie served for five years as an Assistant Professor at The University of Tennessee at Chattanooga. Leslie earned her doctorate in Learning and Leadership with a focus on design education and designing for good.
Lesa Mitchell is vice president of Innovation and Networks at the Ewing Marion Kauffman Foundation. Her responsibilities include identification of programmatic and policy levers that can accelerate innovation and support networks enabling firm growth.
Mitchell was instrumental in the founding of the Kauffman Innovation Network/iBridge Network, the Translational Medicine Conferences in the United States and Europe, and the National Academies-based University–Industry Partnership. She also is a leader in the replication of innovator-based commercialization and mentor programs across the United States.
Mitchell is chairman of the Board of Kauffman FastTrac and serves on the Board of 8 Rivers Capital. She is an advisory board member of Modern Meadow Inc and the National Science Foundation iCorp. Prior to joining Kauffman, Mitchell spent twenty years of her career in global executive roles at Aventis and Quintiles, and as an entrepreneur focused on global management of electronic clinical trials.
Cheryl Heller serves as Chief Executive Officer of Heller Communication Design in Manhattan and Norfolk Connecticut. Ms. Heller led transformational initiatives for corporations of every size and in every industry, such as Reebok, Kodak Professional, Bayer Corporation, BlackRock, Marriott Corporation, The Girl Scouts of America, Hachette Filipacchi, Cemex, Ford Motor Company, Seagrams, Discovery Networks International, Seventh Generation, MeadWestvaco and Sappi. She serves as Vice Chair and Director of The Camden Technology Conference. In addition to her work for corporations, Ms. Heller teaches mission-based organizations and social entrepreneurs the essentials of identity and communication. She has created and chairs a Masters Degree Program for the School of Visual Arts in New York on Design for Social Innovation. She is a frequent contributor to a number of publications on the subject of design, sustainability and social innovation, and has written a book for the AIGA on the best process for preserving innovation within organizations. Ms. Heller has been profiled through articles in the New York Times, the Boston Globe, BusinessWeek, Graphis Magazine, and Communication Arts, is the recipient of countless awards from national and international creative competitions. Her work is included in the Library of Congress permanent collection, and has been published in numerous books on design and creativity. Ms. Heller is also the recipient of a Matrix Award for Women in Communication, and has been nominated twice for the Cooper Hewitt National Design Awards for Communication Design.
Kerry is a vice president and principal analyst in Forrester’s customer experience research practice and the coauthor of Forrester’s latest book, Outside In: The Power of Putting Customers at the Center of Your Business.
Kerry leads Forrester’s research on customer
experience design. She taps into her past work as both a design practitioner and leader to help Forrester clients develop empathy for customer needs and co-create experiences that make their customers happy. She’s also the creative force behind the customer experience ecosystem, a framework that helps companies diagnose and fix customer problems at their roots.
Kerry’s research, analysis, and opinions appear frequently on sites like Harvard Business Review, The Wall Street Journal, Fast Company, Forbes, USA Today, and Advertising Age. She also contributes a regular column to Touchpoint, the journal published by the Service Design Network. An accomplished and frequently requested speaker, Kerry has keynoted major conferences on customer experience, design, and marketing around the globe.
Meet Jennifer. Equal parts business strategist and creative visionary, Jennifer takes a seat among the preeminent user experience innovators of our time. From Creative Director for Apple’s Instructional Products Group to User Experience lead at IBM and Intuit, Jennifer remains a driving force in the evolution of digital design. Today, as Executive Creative Director of Hot Studio, she directs our New York team with her razor-sharp product focus and inherent people-centered approach.
Lucky for Hot, she brings more than stellar credentials to her role. Known for her collaborative work style and philanthropic stewardship, Jennifer embodies the Hot philosophy. Through her work on the board of the New Media Consortium, she helped introduce higher education and learning institutions to high tech companies to enhance teaching and learning. And with her digital expertise and guidance, the Internet Archive and Center for Social Leadership non-profit initiatives empower everyday people to access information and opportunities that make a difference in the world.
Prior to joining Hot, Jennifer served as Creative Director at frog design where she led research, design strategy, interaction and visual design and product innovation for some of the world’s largest brands. Throughout her inspired career, she’s directed digital and convergent product initiatives for Disney, Chrysler, Sony, CableVison, NASA, Samsung, Hewlett-Packard, Johnson & Johnson, American Express, Microsoft, McKinsey and many other Fortune 500 companies.
Jennifer conducted her graduate work at New York University Interactive Telecommunications Program and holds an undergraduate degree in Design from Carnegie Mellon University.
Minkette designs games and interactive experiences, with the aim of encouraging the audience to play with ideas they ordinarily wouldn’t think to play with.
Her mission is to work in every games industry there is, so far she has infiltrated those of alternate reality games, street games, iPhone games, educational online drama, interactive fiction, board games, immersive theatre, web games and pretending to be people on Twitter.