Beyond Usability: Adaptive and Assistive Technology

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After nearly 3-decades, veteran design ethnographer Kelly Goto has a sweeping story to tell—a passionate personal journey of engaging with real people and getting to WHY. Come along for the ride and learn how a fishbowl and a missed flight to London allowed her to refocus and envision a new research direction that is poised to shift the UX industry beyond usability forever.

Presented at UXPA Conference, #UXPA2016, June 30, 2016 in Seattle.

Learn more about Kelly Goto.

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