We can’t always predict who will use our products, or what emotional state they’ll be in when they do. But we have the power—and the responsibility—to build compassion into every aspect of our products, and to advocate for experiences that support more of our users, more of the time.
In this follow-up to her moving 2015 Design & Content talk, Sara will share principles and practical approaches from Design for Real Life, her new book with coauthor Eric Meyer.
Presented at Design and Content Conference in Vancouver, BC, 2016.
Learn more about Sara Wachter-Boettcher