In popular dialogues, describing a system as “complex” is often the point of resignation, inferring that the system cannot be sufficiently described, predicted nor managed. Scientific dialogues, however, have explored the collective behaviours of complexity to formally define a complex system. This presentation will introduce generic principles from complex systems science and unpack how and why they can be applied to user experience design.
Presented at UX Brighton in Brighton, UK, 2017.
Learn more about Karen Cham.