Carolyn Hou is the Founder of Arlo Labs, a boutique insight and innovation consultancy for healthcare and tech companies. Applying methods and theories from cultural anthropology, social psychology, and behavioral economics, Hou helps companies better understand and design for their users. Her work has led to multiple award-winning designs on the market.
Hou is also an Adjunct Assistant Professor at NYU where she teaches Design Thinking, and runs the New York chapter of the non-profit WIN: Women in Innovation. Hou completed her graduate degree in Anthropology at the University of Oxford and her undergraduate degree at Smith College.