Jenn Downs is a UX Designer and Researcher working in civic tech, with a dream to continually improve the quality of design and research on government tech projects. Here in 2021 I'm at A1M Solutions, working as a Design Lead on projects for CMCS (Center for Medicaid and CHIP Services). I got my start in tech with MailChimp as their first support employee and quickly grew with them into UX. Since then I've worked as the Director of UX for a nonprofit, I've been a mentor for Code for America and...
Speaker Profile
Jenn Downs
DisciplinesProduct Design, User Experience, User Research
TopicsCreativity, Culture, Design Strategy, Design Thinking, Social Innovation, Storytelling
IndustriesGovernment, Nonprofit, Technology
LocationAtlanta, GA, USA










