Lauren Dillard is a problem-solver working at the intersection of storytelling, entrepreneurship and user-centered design. She is a lead product designer at MassMutual and adjunct professor of user experience design and information architecture at Jefferson University in Philadelphia. She has over a decade of experience delivering engaging products and experiences. Additionally, Lauren is valued for her ability to advocate for end users and communicate ideas to...
Speaker Profile
Lauren Dillard
DisciplinesInformation Architecture, User Experience, User Research
TopicsDesign Strategy, Design Systems, Design Thinking, Ethics, Product Development, Service Design, Storytelling
IndustryFinance
LocationPhiladelphia, PA, USA










