Yina is a Conversational Product Designer at XAPP AI. XAPP AI provides conversational AI customer self-service and business productivity solutions for large and medium sized businesses. XAPP AI is an Amazon Web Services (AWS) Independent Software Provider (ISV), part of the AWS Contact Center Intelligence program and was awarded the AWS Applied AI and Machine Learning Competency. Yina is the product owner for XAPP AI’s proprietary Optimal Conversation™ Framework which is a data driven approach to...
Speaker Profile
Yina Smith-Danenhower
DisciplineProduct Design
TopicsDesign Strategy, Design Thinking










