Kaaren Hanson and her team lead Design Innovation at Intuit, including design thinking, mobile design, ethnographic research, and XD leadership. Kaaren champions the strategic value of design and is dedicated to helping XD staff develop their leadership capabilities. She works closely with Intuit’s founder, Scott Cook, to weave Design Thinking throughout the company’s culture. Prior to joining Intuit in 2002, Kaaren founded the UX team at Remedy, a BMC company. She earned her PhD in experimental social psychology at Stanford University.