Melissa is a design professional with 15 years of experience connecting behavior, emotion and mindset with innovative experiences.
She is the CEO and founder of Charette — a design and strategy studio helping leaders achieve sustainable growth by creating the right products and resonant messages. Most recently she was a founding member & Chief Experience Officer of Ellevest — an award winning financial product designed to get more money in the hands of women. Her earlier work includes the design and brand reinvention of Vogue.com and the digital experience of SiriusXM, designed IRL experiences for IBM and some of the earliest iterations of AmericanExpress.com.
She’s skilled in behavioral research, experience design, product strategy and brand vision.