Everywhere Morag has worked, she’s led the creation, development or building of high performing UX teams, including senior leadership roles at a premier Canadian digital media company and a major Telecomm.
She has a decade of design management experience, over 20 years of user experience design practice, and a love of building teams who are passionate about delivering exceptional user experiences. Morag writes and speaks on soft skill development for UX designers.
Her sector experience is wide; the common denominator is complexity. Sectors include performing arts and other NFP organizations, eCommerce, travel booking, broadcast, retail development, consumer publishing, legal and business publishing, broadcasting, self-serve pension administration, wealth management, and telecomm.
Morag has worked for agencies, consultancies, as part of the in-house UX team, as part of an in-house client team for UX consultancies and as an independent consultant herself.
In 2014, Morag went out on her own, again, this time with the intent of making her UX and management experience “go further” by career coaching UX professionals and adding not-for-profit consulting to her sector expertise. Like everyone who has pursued such a path, Morag feels she’s received more than she’s given.
When not helping others be effective by design, she’s experimenting on her small home, creating quilts, crocheting tiny animals, taking improv classes, or even more likely, cooking. Much of this is captured on Instagram.