Kelly O’Brien makes software products easier to use. Based in London, Kelly leads content design for Intercom’s chatbot tools. She comes to content design from the world of documentation, where she honed her skills as an advocate for clear mental models and intuitive information architecture.
DisciplinesBusiness, Information Architecture, Interaction Design, User Experience, User Interface, User Research
TopicsBusiness Design, Business Strategy, Career, Community, Creativity, Design Strategy, Design Thinking, Diversity & Inclusion, Ethics, Leadership, Management & Strategy, Privilege, Service Design, Teamwork, Web & Mobile
Head of Product Design, Senior Manager – UX, CX & SaaS Concepter...
DisciplinesArchitecture, Back-end Engineering, Engineering, Information Architecture
TopicsAgile, Community, Culture, Design Strategy, Ethics, Leadership, Security, Teamwork
IndustryTechnology
Jane is a software architect, developer, an Agile proponent, and a believer in...
DisciplinesUser Experience, User Research
TopicsDesign Strategy, Design Thinking, Service Design
IndustriesGovernment, Nonprofit
Dana, Co-Executive Director of the Center for Civic Design, is a pioneer in civic design....
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