Lauren Lucchese

Lauren Lucchese headshot

Lauren is a Chicago-based design leader and writer. She spent years championing content-first design at Capital One, where she built and led a team of AI Content Designers responsible for creating conversations for the Capital One skill on Alexa and for Eno, the first natural language SMS chatbot created by a U.S. bank. She’s now leading a cross-functional design team focused primarily on design systems and data strategy at

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