Michelle Parayil is a Senior Conversation Designer and a founding member of the Conversation Design team at Jio Haptik.
An engineer by degree, she has been a professional content creator and UX writer for more than six years. Since 2017, she has designed over 50 virtual assistants, authored Haptik’s playbook on the fundamentals of virtual assistant design, and enjoys evangelizing the growing Conversation Design space, especially in India.