I am a Design Operations leader that is passionate about understanding people and designing and building human-centered organizations, experiences, products and services. I have a background in business and design. Believing that you can’t have one without the other, I made it a goal to understand both worlds and speak both languages. I am a service, systems and experience designer for Design teams.
I spent the first half of my career as a professional ballet dancer before taking a 180 degree pivot to business school. I graduated from UC Berkeley’s Haas School of Business and received an MBA in Design Strategy from California College of the Arts. I currently lead UX Team Operations for Salesforce’s 300+ person design organization. Prior to this, I ran Design and Research Operations at UberEats, and was a Design Program Management leader for the Service and Experience Design teams at Capital One, Adaptive Path, and more. Outside of work, you’ll find me renovating old houses, playing with my toddler and watching weird documentaries.
I love Design Operations because I get to flex my service and systems design skills, solve big messy problems, and I get to think strategically while also getting dirty in the details when I want. Most importantly, I get to help people. My work makes it easier for designers to focus on designing great products that improve our customer’s lives. I love creating the best working environments for people to grow, connect, and thrive as humans.