Svetlana Kouznetsova (Sveta) is a NYC-based user experience and accessibility consultant helping businesses make their products, services, environment user-friendly and accessible to more people. She has a Master of Science degree in Internet Technology, several advanced certifications, and project experience with national and international organizations and educational institutions. Sveta is also a founder of Audio Accessibility and provides consultation and training to businesses about quality communication access to audio, video, events. She is an international speaker and author of “Sound Is Not Enough: Captioning as Universal Design”. Sveta’s recent TEDx talk uncovers benefits of captioning access that increase audience and ROI for businesses. Her daily experience with deafness and communication barriers gives people an exceptional insight into her professional experience and expertise in accessibility.