Remote Control: How NPR Conducts Usability Testing

Usability testing is nerve-wracking on its own, and adding remote participants to the mix presents new challenges. How can I make sure the prototype feels real and believable in the participants’ hands, even though they are on the other side of the country? How could I set up your workflow so that participants are comfortable and ready? Should I consider all the different phone screen sizes?

The process might be stressful, but there are a couple of undeniable benefits of doing remote usability tests. They increase the diversity of your participant pool, save you time and money with recruitment logistics, and allow participants to stay in a familiar setting. In this talk, I will walk through a recent NPR research project where I used Figma’s Smart Animate and overlay interactions to make the prototype feel real and convincing. By the end of this talk, attendees will have more confidence in conducting remote usability tests with a Figma mobile prototype so that the research process can go as smoothly as possible. 


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