Shaping the Customer Experience

In this talk, Bibiana explains what parts of the shopping experience she was able to influence and control for Adidas Mexico.

Talk Slides

Shaping experiences: a case study for adidas Mexico #BigD17 from Bibiana Nunes

TopicsCommunication

How to shape experiences without being able to change the visual...

TopicsCommunication, Teamwork

ProjectUX is the UX Show for startups. On this episode UXperts Bibiana Nunes, Jared...

DisciplinesProduct Design, User Experience, User Interface

TopicsAccessibility, Design Thinking

Dev Roulette is a live conversation between Stephanie Eckles and up to two mystery...

DisciplineUser Research

TopicsAccessibility, Culture, Social Innovation

IndustryHealthcare

Consider yourself lucky if you have a toilet at your home, because one in three...

DisciplineUser Research

TopicsEthics, Service Design, Social Innovation

What makes user research in the context of international development unique?...

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