Shaping the Customer Experience

In this talk, Bibiana explains what parts of the shopping experience she was able to influence and control for Adidas Mexico.

Talk Slides

Shaping experiences: a case study for adidas Mexico #BigD17 from Bibiana Nunes

TopicsCommunication

How to shape experiences without being able to change the visual...

TopicsCommunication, Teamwork

ProjectUX is the UX Show for startups. On this episode UXperts Bibiana Nunes, Jared...

DisciplinesInformation Architecture, Interaction Design, User Experience

TopicsCommunication, Culture, Diversity & Inclusion

This is a 5 minute ignite talk from the O'Reilly Design Conference. I rant about the...

DisciplinesProduct Management, User Experience

TopicsAgile, Design Strategy, Product Development

IndustryTechnology

Paradoxes for digital transformers...

DisciplinesBack-end Engineering, Content Strategy, Front-end Engineering, User Experience, User Research

TopicsAccessibility, Design Strategy, SEO, Web & Mobile

IndustryTechnology

Workshop with Shari Thurow on searcher behavior as sense-making....

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