Heidi Brown, is a proven leader in the area of cross-channel customer experience from strategy, transformation, optimization and implementation. With skills that blend creative strategy and vision with IT Development and UX, Heidi has been key in helping businesses develop and prosper. She has over 20 years’ experience, and is accomplished in working with companies and vendors in numerous industries, including Fintech, B2B, B2B2C, eCommerce, Telco, Retail, Communications and most recently Nonprofits. Heidi is currently working as Director of Product Design at Classy/GoFundMe, leading a team of Product Designers to build the best in class fundraising platform for Nonprofits.
