Redesign projects can often feel daunting, with the risk of alienating and losing users by making sweeping changes. Through a case study of a network-wide redesign at VICE, Jess talks about how to approach large-scale redesign projects and avoid common pitfalls.
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The Future of Smart Cities
DisciplineUser Research
TopicsInnovation, Service Design
IndustryTechnology
Speaker Saskia Sassen
A leading researcher on globalization, global cities and new technologies Saskia...
VideoGeneral Info
Deconstructing Online Hate
DisciplinesInformation Architecture, Interaction Design, User Experience, User Research
TopicsDiversity & Inclusion, Ethics, Policy, Taxonomy
IndustryNonprofit
Speaker Erin Malone
What does the landscape of online hate look like and how do you visualize it?...
SlidesGallery
Workshop – User Journey Map
DisciplineUser Research
TopicsDesign Strategy
Speaker Stéphanie Walter
Discover User Journey Maps to understand user pain points and find new opportunities...
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