Hey there, fellow community enthusiasts! If you’re not familiar with Zapier, let me introduce you to our magical realm where automation is king (or queen, if you prefer!). We help you connect your favorite apps and services, automate repetitive tasks, and unleash your inner productivity beast.
But beyond the technical wizardry, there’s a beating heart at the core of Zapier – our community. It’s a vibrant space where users connect, learn, support each other, and basically become the best at Automation they can be.
Now, as the Community Operations Manager, I’m here to share our journey of building this incredible community. We’ll explore how we reimagined the role of community at Zapier, integrating it seamlessly into the customer journey and exceeding expectations all while proving positive ROI.
Get ready for a rollercoaster ride of practical tips, heartwarming stories, and a sprinkle of automation magic. You’ll walk away with the tools and inspiration to build your own thriving community, whether it’s online, offline, or fueled by the power of Zaps!
