In this session, we discussed how UX/Product and Analytics teams can work together to understand user behavior by examining the relationships between specific KPIs and doing advanced analysis of behavioral patterns using machine learning. We talked about why UX/design researchers would want to take this approach to researching user behavior, how Machine Learning is used to analyze user behavior, and the pros and cons of using this method.
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Lesson learned: looking at more than one metric to inform your designs
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As a designer in ecommerce, it's tempting to try to find that one customer metric to...
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Design Ethics: Inclusivity in the Design Process
TopicsDesign Strategy, Design Thinking, Diversity & Inclusion
UX, collaboration and "listening to the customer" have increasingly become a standard...
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DisciplineProduct Design
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IndustryTechnology
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DisciplineProduct Design
TopicsCulture, Innovation
IndustriesGovernment, Technology
Speaker Genevieve Gaudet
What makes technology successful in the public realm? Panel at the APA NYC...
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