As a designer in ecommerce, it’s tempting to try to find that one customer metric to inform what you should focus on in your design. However, I argue that no one metric can be truly understood in isolation; reviewing multiple metrics together is how you truly begin to understand customer behavior.
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Design Ethics: Inclusivity in the Design Process
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TopicsInnovation, Service Design
IndustryTechnology
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A leading researcher on globalization, global cities and new technologies Saskia...
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Mental models are diagrams that represent the underlying philosophies and emotions...
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