How do you build a customer experience team from 1 to 300+ people? Catherine Courage did just that at Citrix and shares her lessons.
More Talks by Catherine
Igniting Creativity to Transform Corporate Culture
TopicsBusiness Design, Culture, Leadership
History has repeatedly taught us that it often takes great courage to bring about...
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Brenda Laurel: Keynote
Speaker Brenda Laurel
Brenda Laurel is a designer, researcher, teacher and writer. Since 1976, she has been...
Why I’m an architect that designs for social impact, not buildings
TopicsCommunity, Culture, Diversity & Inclusion, Innovation, Social Innovation
Speaker Liz Ogbu
A talk about making the imperative of architecture to be more than creating better buildin...
Putting people first: accessibility through design
DisciplinesUser Experience, User Interface
TopicsAccessibility, Community, Service Design
Speaker Marie Cheung
When designing a service consider the Holistic view. From current users, vulnerable...
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