This panel discusses definitions of trauma, some of the ways traditional human-centered design practices might cause harm by triggering past trauma or even creating new trauma, how to create safety in our engagements with communities, and how designers might bring a trauma-informed lens to their work.
More Talks by Sarah

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Establishing Meaningful Relationships with Communities You Serve
TopicsAccessibility, Diversity & Inclusion, Service Design, Social Innovation
How can we form more authentic relationships and coalitions with community?...

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Lessening the Research Burden on Vulnerable Communities
TopicsDiversity & Inclusion, Ethics, Service Design, Social Innovation
In what ways can we make research less burdensome for vulnerable communities?...

VideoSlides
Conducting Research with Vulnerable Communities
TopicsDiversity & Inclusion, Ethics, Service Design, Social Innovation
What are the specificities of conducting design research with vulnerable populations?...

Slides
Physical Storyboarding
TopicsMethodology, Service Design
How can we make storyboarding more participative and collaborative?...

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Research in Design for Development
TopicsEthics, Service Design, Social Innovation
What makes user research in the context of international development unique?...

VideoSlides
The Power of Proverbial Expression in Design Research
TopicsEthics, Service Design, Social Innovation
How can proverbs be used to enrich our design research practice?...

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Exploratory Research in UX Design
TopicsMethodology
What is exploratory research and how can it complement evaluative or comparative research?...
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Introduction to Service Design
DisciplineUser Experience
TopicsService Design
IndustriesEducation, Technology
Speaker Megan Erin Miller
At Stanford, we as staff provide many types of "services" to our community, from...

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The Three Reasons Users Don’t Convert
DisciplineUser Experience
TopicsLean
IndustryMarketing
Speaker Laura Klein
Congratulations, you're getting users to come to your site or download your product!...

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Wicked Digital Problems
DisciplinesProduct Management, User Experience
TopicsAgile, Design Strategy, Product Development
IndustryTechnology
Speaker Lola Oyelayo
Paradoxes for digital transformers...
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