After nearly 3-decades, veteran design ethnographer Kelly Goto has a sweeping story to tell—a passionate personal journey of engaging with real people and getting to WHY. Come along for the ride and learn how a fishbowl and a missed flight to London allowed her to refocus and envision a new research direction that is poised to shift the UX industry beyond usability forever.
More Talks by Kelly

Slides
Rapid UX Research Cycles
TopicsAgile
Kelly Goto from gotoresearch takes you through the rigorous approach and process...

VideoGeneral Info
Content & Connection: New Approaches to Mobile Ethnography
TopicsWeb & Mobile
Mobile is about connected experiences in context. Kelly Goto highlights new...

VideoGeneral Info
Designing For Lifestyle
TopicsWeb & Mobile
Interactivity is no longer restricted to the web. The methods we use to reach one...
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VideoGeneral Info
Creative Courage
DisciplineArt
TopicsCareer, Creativity, Leadership
Speaker Yiying Lu
In this session, Yiying talks about Creative Courage and showcases her creative...

VideoSlidesGallery
I’m sorry. I can’t. Don’t Hate Me: The Post-It Breakup
DisciplinesUser Experience, User Research
TopicsTeamwork
Speaker Kyle Soucy
I know, I know. UX researchers are supposed to be in love with their post-it notes...

General Info
Speaker and panelist: Building The Commons Event Hosted by Design For America and LinkedIn
DisciplinesContent Strategy, Design Operations, Product Design
TopicsEthics, Methodology, Product Development
Speaker Stephanie Lucas
I was privileged to give a brief talk about LinkedIn's framework for building trust...
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