After nearly 3-decades, veteran design ethnographer Kelly Goto has a sweeping story to tell—a passionate personal journey of engaging with real people and getting to WHY. Come along for the ride and learn how a fishbowl and a missed flight to London allowed her to refocus and envision a new research direction that is poised to shift the UX industry beyond usability forever.
More Talks by Kelly

Slides
Rapid UX Research Cycles
TopicsAgile
Kelly Goto from gotoresearch takes you through the rigorous approach and process...

VideoGeneral Info
Content & Connection: New Approaches to Mobile Ethnography
TopicsWeb & Mobile
Mobile is about connected experiences in context. Kelly Goto highlights new...

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Designing For Lifestyle
TopicsWeb & Mobile
Interactivity is no longer restricted to the web. The methods we use to reach one...
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Slides
User Research for Agile Teams
DisciplineUser Research
TopicsAgile, Leadership
Speaker Jen Fabrizi
One of the biggest challenges facing UX designers working with agile teams is...

VideoGeneral Info
A Future with Feeling
DisciplineImmersive Experience Design
TopicsAR/VR, IoT, Robotics & AI, Voice UI, Web & Mobile
IndustryTechnology
Speaker Pamela Pavliscak
Technology is more than efficiency and ease, it's emotional to the core....

VideoGeneral Info
The Rise of the DEO: Leadership by Design
DisciplinesProduct Design, User Experience
TopicsDesign Strategy, Leadership
Speaker Maria Giudice
Just as we took our cues from MBAs in casting the ideal CEO of the 20th century, we...
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