When is the line of making decisions that serve the interests of the system over that of the customer crossed, and what is our responsibility as product designers and human beings to do about it? My talk will cover topical subjects such as dark patterns, the power of persuasion, the social dilemma and building trust into the very fabric of the products we’re designing for.
More Talks by Sarah
VideoGeneral Info
Sometimes you lose, every time you learn.
TopicsDesign Strategy, Design Thinking, Ethics, Leadership, Storytelling, Teamwork
As designers we're exposed to situations that are outside of our control, how do we deal?...
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VideoGeneral Info
Market Research meets user experience: emerging methods for evaluating and improving customers’ online experiences
DisciplinesUser Experience, User Research
TopicsWeb & Mobile
Speaker Kathi Kaiser
Presented at the Qual360 conference on 18-19 January 2012 in Milan,...
VideoSlides
Critical Design Alternatives
DisciplinesUser Experience, User Research
TopicsDiversity & Inclusion, Ethics, Social Innovation
Speaker Sarah Fathallah
How design is traumatizing, extractive, neocolonial, and conservative....
General Info
Design Journeys: Strategies for Increasing Diversity in Design Disciplines
DisciplinesUser Experience, User Research
TopicsCareer, Design Strategy, Diversity & Inclusion
Speaker Jacinda Walker
This video represents the extensive research work of Jacinda Walker’s...
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