When is the line of making decisions that serve the interests of the system over that of the customer crossed, and what is our responsibility as product designers and human beings to do about it? My talk will cover topical subjects such as dark patterns, the power of persuasion, the social dilemma and building trust into the very fabric of the products we’re designing for.
More Talks by Sarah
VideoGeneral Info
Sometimes you lose, every time you learn.
TopicsDesign Strategy, Design Thinking, Ethics, Leadership, Storytelling, Teamwork
As designers we're exposed to situations that are outside of our control, how do we deal?...
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The Human Centered Brand
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TopicsCommunication, Culture
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Branding advice for corporations and startups doesn’t work for service-oriented...
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Let’s Build a CSS Game
DisciplineFront-end Engineering
TopicsCSS, HTML
IndustryTechnology
Speaker Una Kravets
Let’s live code a game together using just CSS and HTML! This talk will demonstrate...
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Exploring Service Patterns for Social Services
DisciplineUser Research
TopicsService Design
IndustryGovernment
Speaker Genevieve Gaudet
Exploring possibilities for service patterns for eligibility-based public services....
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