How We Scaled our UX Team

Building a great UX team is the most challenging and impactful thing I’ve done in my career. But we as UX professionals often focus our discussion on day-to-day practitioner skills, leaving leadership topics as an afterthought. While the “UX team of one” is still a common reality, more of us will face the important challenge of growing our team as the role of design in industry matures. I was ill-prepared for the task of hiring, scaling, and managing a large creative team. I know I’m not alone. In this short talk I’ll share some of the most important things I’ve tried, failed, and learned as we’ve grown from 1 to 150 people.

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