Public radio content seems like a natural and easy fit for voice platforms like Amazon Alexa, Google Assistant, and Siri. At NPR, we are taking a lean and design-thinking approach to how we craft our storytelling experience on these platforms. We’ll share some of our workshopping and user testing techniques as well as describe some of the product and technology roadblocks we encountered along the way.
TopicsDesign Thinking, Innovation, Methodology
Leave this workshop with the skills and confidence you need to conduct user research....
DisciplineDesign Operations
TopicsAccessibility
IndustriesEducation, Nonprofit, Technology
Speaker Rittika Basu
The objective of this talk is to promote digital literacy &bridge the digital divide....
DisciplineUser Research
TopicsProduct Development
Speaker Ida Aalen
It’s not difficult to find anyone that agrees that user testing is a good idea. But...
DisciplinesContent Strategy, User Experience, User Interface, User Research
TopicsBusiness Strategy, Communication, Design Strategy, Design Thinking, Management & Strategy, Product Development
IndustriesTechnology, Telecommunications
Speaker Ilona Posner
All product teams have good intentions, but some products still end up failing users....
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