Helping researchers do their best work. How Research Ops can help.
In 2018, the Research Ops Slack community (@TeamReOps) undertook a global adventure with the #WhatIsResearchOps project culminating in the Research Ops Framework. As the definition and framework has been shared at conferences and meet ups, we’ve been asked a lot of questions such as, ‘how does this work in practice?’ and ‘how do I get started?’. In short, we’ve realised that it depends. You first need to understand what’s important to User Researchers.
In this talk, Emma introduced the Eight Pillars – the broad areas that User Researchers care about. By understanding these pillars, you can start to think about how to operationalise research in your organisation and help researchers do their best work.