As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin will share her personal experience as a design leader who is driven by the challenge of organizational design in the Smart, Fast, and Connected age. She will share stories on the benefits and challenges of working in both consulting and in-house, and will leave you with practical tips to build and lead your design teams and organization.
