A simple framework for thinking about building communities of interest.
Signal, Space, Structure: Designing for Communities of Interest
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The Unicorns of China: Divergent Evolution on the Chinese Internet
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The Chinese internet remains an abstraction to many outsiders due to technical,...
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Your Project Deserves a Good Death
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Every project comes to an end, so let’s get better at planning for project...
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Stop Blowhard Syndrome
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A short essay that examines the opposite of impostor syndrome—blinding...
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Convenient Friction: Observations on Chinese UX in Practice
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Silicon Valley’s vision of ultimate convenience is often one that’s...
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The Importance of Being Awesome
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“Without joy the Awesome Foundation would be the Cheap and Efficient Foundation,...
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It’s Dangerous to Go Alone
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In many industries, publishers can sometimes hurt unknown artists more than they...
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How can we form more authentic relationships and coalitions with community?...
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Applying qualitative research processes to government initiatives
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TopicsCommunication, Data, Storytelling
IndustryGovernment
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The Mayor’s Housing Innovation Lab (Housing iLab) was tasked with creating...
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Research isn’t a set of methods. It’s our dynamic process for understanding. In...
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