Everyone has had someone sketch out a solution in an email or on a napkin and ask them to just make it look good. Maybe the draw-er doesn’t have time left, thinks it’s the best solution, or that you have little to offer besides “making it sparkle”. This talk is about how to recognize a napkin (and an anti-napkin), and some techniques for working productively with it and the person who drew it. Previewed at Manifesto, we’ll spend more time on more ideas for how to graciously receive napkins and effectively add value anyway.
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