It’s a given that much of our success depends on our ability to foster meaningful relationships with our colleagues and customers. But what about our relationship with ourselves? When we ignore our emotions, act against our values, and become indifferent to our surroundings, we lose who we really are and run a much greater risk of not achieving our clients’ goals (and our own). In this talk, Whitney will explore how presence, adaptability, empathy, and influence can be our most effective design tools. And she’ll address how to cultivate these qualities through intellectual, emotional, and physical practices we can integrate into our everyday routines.
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Exercising Empathy to Resolve Conflict at Work
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Design Principles: The Philosophy of UX
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