Whitney Hess demonstrates how to apply nonviolent communication to everyday work conflicts by applying the Empathy First method. Find out if you’re letting judgments and blame get in the way of effective collaboration, and learn how to create better relationships with clients, colleagues, and yourself.
Whitney emphasizes practical ways to give and receive empathy, outlines simple techniques that help us take responsibility for our own feelings and needs, and shares many of her own personal experiences and insights to guide and inspire you. All attendees receive handouts tailor-made for this audience.
Come to this session with prepared questions about the causes of conflict in the workplace. You can ask Whitney anything.