Empathy helps you create human-centered products, nurture strong member relationships, build a more integrated team and champion your own needs. Empathy is not a magical gift: It’s a skill you can cultivate. In this video, empathy expert Whitney Hess walks the THINK 16 audience through simple steps to build empathy throughout an organization – and within yourself.
More Talks by Whitney
When I Speak My Mind
As a child, Whitney was repeatedly scolded for being too opinionated. She was told to...
What’s Your Problem? Putting Purpose Back into Your Projects
“What do you do?” has become the standard opening line for getting to know...
Party of One: Surviving The Corporate Jungle As A Solo UX Practitioner
Do You Speak Jackal or Giraffe? Resolving Conflict at Work
Whitney Hess demonstrates how to apply nonviolent communication to everyday work...
Being Integral: Developing You
It’s a given that much of our success depends on our ability to foster meaningful...
From Superhero to Zero
Whitney is a well-known user experience coach who works with leaders worldwide to...
Exercising Empathy to Resolve Conflict at Work
85% of employees experience conflict at work. 25% have seen conflict result in...
Design Principles: The Philosophy of UX
Whitney Hess, user experience designer, explores the principals of good user design...
Discover More TalksMore talks
Things I Had No Words For – Swiss Design Network “Beyond Change” conference, 2018
TopicsCreativity, Culture, Diversity & Inclusion
IndustryArts & Entertainment
Speaker Benedetta Crippa
On a design pedagogy of liberation...
The Power of Community
DisciplinesFront-end Engineering, Product Design, User Experience, User Interface
TopicsCommunity, Culture, Diversity & Inclusion
Speaker L P
Joining a professional community can be one of the most powerful experiences you can...
The Importance of Being Awesome
DisciplinesUser Experience, User Research
TopicsCulture, Social Innovation
Speaker Christina Xu
“Without joy the Awesome Foundation would be the Cheap and Efficient Foundation,...
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