Empathy helps you create human-centered products, nurture strong member relationships, build a more integrated team and champion your own needs. Empathy is not a magical gift: It’s a skill you can cultivate. In this video, empathy expert Whitney Hess walks the THINK 16 audience through simple steps to build empathy throughout an organization – and within yourself.
More Talks by Whitney
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When I Speak My Mind
TopicsCommunication
As a child, Whitney was repeatedly scolded for being too opinionated. She was told to...
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What’s Your Problem? Putting Purpose Back into Your Projects
TopicsCareer
“What do you do?” has become the standard opening line for getting to know...
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Party of One: Surviving The Corporate Jungle As A Solo UX Practitioner
TopicsCareer
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Do You Speak Jackal or Giraffe? Resolving Conflict at Work
TopicsCommunication, Teamwork
Whitney Hess demonstrates how to apply nonviolent communication to everyday work...
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Being Integral: Developing You
TopicsLeadership, Teamwork
It’s a given that much of our success depends on our ability to foster meaningful...
General Info
From Superhero to Zero
TopicsLeadership
Whitney is a well-known user experience coach who works with leaders worldwide to...
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Exercising Empathy to Resolve Conflict at Work
TopicsCommunication, Teamwork
85% of employees experience conflict at work. 25% have seen conflict result in...
VideoGeneral Info
Design Principles: The Philosophy of UX
TopicsDesign Strategy
Whitney Hess, user experience designer, explores the principals of good user design...
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How Selfish Design Can Save the World
DisciplinesBrand, Content Strategy, Graphic Design, Interaction Design, User Experience
TopicsCareer, Culture, Design Strategy, Diversity & Inclusion, Leadership, Social Innovation
Speaker Ashleigh Axios
After breaking ground in government as the creative director for the Obama White...
General Info
What does it mean for women to exercise leadership in a male-dominated work environment?
DisciplineBusiness
TopicsDiversity & Inclusion, Leadership
Speaker Beatrice Ungard, Ph.D.
This short presentation debunks four myths about women's leadership and argues that...
Slides
New on the Job: Your First 90 Days in a Design Leadership Role
DisciplineInteraction Design
TopicsLeadership, Management & Strategy
Speaker Andrea Mignolo
What to do in your first 90 days in a design leadership role!...
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