Empathy helps you create human-centered products, nurture strong member relationships, build a more integrated team and champion your own needs. Empathy is not a magical gift: It’s a skill you can cultivate. In this video, empathy expert Whitney Hess walks the THINK 16 audience through simple steps to build empathy throughout an organization – and within yourself.
More Talks by Whitney
VideoGeneral Info
When I Speak My Mind
TopicsCommunication
As a child, Whitney was repeatedly scolded for being too opinionated. She was told to...
VideoGeneral Info
What’s Your Problem? Putting Purpose Back into Your Projects
TopicsCareer
“What do you do?” has become the standard opening line for getting to know...
VideoGeneral Info
Party of One: Surviving The Corporate Jungle As A Solo UX Practitioner
TopicsCareer
...
General Info
Do You Speak Jackal or Giraffe? Resolving Conflict at Work
TopicsCommunication, Teamwork
Whitney Hess demonstrates how to apply nonviolent communication to everyday work...
VideoGeneral Info
Being Integral: Developing You
TopicsLeadership, Teamwork
It’s a given that much of our success depends on our ability to foster meaningful...
General Info
From Superhero to Zero
TopicsLeadership
Whitney is a well-known user experience coach who works with leaders worldwide to...
VideoGeneral Info
Exercising Empathy to Resolve Conflict at Work
TopicsCommunication, Teamwork
85% of employees experience conflict at work. 25% have seen conflict result in...
VideoGeneral Info
Design Principles: The Philosophy of UX
TopicsDesign Strategy
Whitney Hess, user experience designer, explores the principals of good user design...
Discover More Talks
More talks
Slides
Putting people first: UX through a service design lens
DisciplinesUser Experience, User Research
TopicsService Design
Speaker Marie Cheung
UX has the word ‘user’ in the title, but how many organisations really recognise...
VideoSlides
Future of UX: Killing the Wireframe Machine
DisciplinesInformation Architecture, Interaction Design, Product Design, User Experience, User Interface
TopicsDesign Strategy, Service Design, Sustainability
Speaker Lis Hubert
A talk created 6 years ago inspired by a blog post The De-Evolution of UX Design. The...
VideoGeneral Info
Collaboration, Inclusion, and Teamwork Panel
DisciplineUser Experience
TopicsCommunity, Culture, Diversity & Inclusion, Teamwork
IndustryTechnology
Speaker Vicki Tan
This Connecting Things gathering is a panel discussion on the importance of...
Speakers, Get Featured
Get connected with event organizers interested in engaging women and gender non-binary speakers in design and tech.
Sign UpAlready have an account?
Log inKnow a great speaker? Let us know so we can invite them to be part of our directory and amplify their voice.
Nominate them