Empathy helps you create human-centered products, nurture strong member relationships, build a more integrated team and champion your own needs. Empathy is not a magical gift: It’s a skill you can cultivate. In this video, empathy expert Whitney Hess walks the THINK 16 audience through simple steps to build empathy throughout an organization – and within yourself.
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When I Speak My Mind
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As a child, Whitney was repeatedly scolded for being too opinionated. She was told to...
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What’s Your Problem? Putting Purpose Back into Your Projects
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“What do you do?” has become the standard opening line for getting to know...
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Party of One: Surviving The Corporate Jungle As A Solo UX Practitioner
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Do You Speak Jackal or Giraffe? Resolving Conflict at Work
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Whitney Hess demonstrates how to apply nonviolent communication to everyday work...
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Being Integral: Developing You
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It’s a given that much of our success depends on our ability to foster meaningful...
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From Superhero to Zero
TopicsLeadership
Whitney is a well-known user experience coach who works with leaders worldwide to...
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Exercising Empathy to Resolve Conflict at Work
TopicsCommunication, Teamwork
85% of employees experience conflict at work. 25% have seen conflict result in...
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Design Principles: The Philosophy of UX
TopicsDesign Strategy
Whitney Hess, user experience designer, explores the principals of good user design...
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Content Strategy for Slow Experiences
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User Research Is Everyone’s Job
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TopicsDesign Strategy
Speaker Emma Boulton
Research is a team sport...
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