Empathy helps you create human-centered products, nurture strong member relationships, build a more integrated team and champion your own needs. Empathy is not a magical gift: It’s a skill you can cultivate. In this video, empathy expert Whitney Hess walks the THINK 16 audience through simple steps to build empathy throughout an organization – and within yourself.
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When I Speak My Mind
TopicsCommunication
As a child, Whitney was repeatedly scolded for being too opinionated. She was told to...
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What’s Your Problem? Putting Purpose Back into Your Projects
TopicsCareer
“What do you do?” has become the standard opening line for getting to know...
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Party of One: Surviving The Corporate Jungle As A Solo UX Practitioner
TopicsCareer
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Do You Speak Jackal or Giraffe? Resolving Conflict at Work
TopicsCommunication, Teamwork
Whitney Hess demonstrates how to apply nonviolent communication to everyday work...
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Being Integral: Developing You
TopicsLeadership, Teamwork
It’s a given that much of our success depends on our ability to foster meaningful...
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From Superhero to Zero
TopicsLeadership
Whitney is a well-known user experience coach who works with leaders worldwide to...
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Exercising Empathy to Resolve Conflict at Work
TopicsCommunication, Teamwork
85% of employees experience conflict at work. 25% have seen conflict result in...
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Design Principles: The Philosophy of UX
TopicsDesign Strategy
Whitney Hess, user experience designer, explores the principals of good user design...
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Identify and Validate Your Riskiest Assumptions
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TopicsLean, Product Development
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Learn how to identify the assumptions that are most likely to kill your...
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Burning ourselves out is burning the planet out. Visualizing complexities in the climate crisis for regenerative design.
DisciplinesContent Strategy, Graphic Design
TopicsDesign Systems, Design Thinking, Regenerative Design, Social Innovation, Sustainability
IndustryEducation
Speaker Rachel Beth Egenhoefer
Changing the conversation on 'sustainable design' to 'regenerative design'. ...
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Architects, designers and AI
DisciplinesArchitecture, Product Design, User Experience
TopicsRobotics & AI
IndustryEducation
Speaker Molly Wright Steenson
In her keynote speech, Molly gave an overview of design and AI in a historical...
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