As a child, Whitney was repeatedly scolded for being too opinionated. She was told to mind her own business and keep her feelings to herself. But today she is convinced that having strong opinions and the courage to express them — along with the willingness to stand behind them — has been the greatest factor in her success. It has also been her greatest source of distress.
More Talks by Whitney

VideoGeneral Info
What’s Your Problem? Putting Purpose Back into Your Projects
TopicsCareer
“What do you do?” has become the standard opening line for getting to know...

VideoGeneral Info
Party of One: Surviving The Corporate Jungle As A Solo UX Practitioner
TopicsCareer
...

General Info
Do You Speak Jackal or Giraffe? Resolving Conflict at Work
TopicsCommunication, Teamwork
Whitney Hess demonstrates how to apply nonviolent communication to everyday work...

VideoGeneral Info
Being Integral: Developing You
TopicsLeadership, Teamwork
It’s a given that much of our success depends on our ability to foster meaningful...

VideoGeneral Info
Building Empathy Is a Step by Step Process
TopicsLeadership, Teamwork
Empathy helps you create human-centered products, nurture strong member...

General Info
From Superhero to Zero
TopicsLeadership
Whitney is a well-known user experience coach who works with leaders worldwide to...

VideoGeneral Info
Exercising Empathy to Resolve Conflict at Work
TopicsCommunication, Teamwork
85% of employees experience conflict at work. 25% have seen conflict result in...

VideoGeneral Info
Design Principles: The Philosophy of UX
TopicsDesign Strategy
Whitney Hess, user experience designer, explores the principals of good user design...
Discover More Talks
More talks
VideoSlidesGallery
Real Talk: Proving Value through a Scrappy Playbook
DisciplineDesign Operations
TopicsCreativity, Culture, Design Strategy, Leadership, Product Development
IndustryTechnology
Speaker Dianne Que
Pulling back the curtain on common Design Ops challenges and scrappy ways to deliver value...

VideoGeneral Info
Everybody Hurts: Content for Kindness
DisciplinesContent Strategy, User Experience, User Research
TopicsCulture, Diversity & Inclusion
Speaker Sara Wachter-Boettcher
We all want interfaces that feel human—where the content is friendly and everything...

VideoGeneral Info
Blind spots and bents: Designing around your product biases
DisciplineProduct Design
TopicsDesign Strategy, Design Thinking, Leadership, Service Design
IndustryTechnology
Speaker Samantha Warren
You’ve just been asked to design for a product you know and love. How complicated...
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