This course covers how to create and use UX personas. It was created for EBSCO Information Services (https://www.ebsco.com/). Some example personas from client projects have been removed due to confidentiality agreements.
More Talks by Kyle
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UX Research Tutorial: Using the Collaging Method for Sensitive Topics
TopicsDesign Thinking, Methodology
In this tutorial, Kyle Soucy demos how to use the collaging method for UX research....
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Whoa! Did You See That? Collaborative Data Collection and Analysis
TopicsDesign Strategy
Observing a usability test is like witnessing an accident; everyone sees it go down...
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Gather Round: How to Share the Stories from UX Research
TopicsDesign Thinking, Storytelling
As UX Researchers, our job is not over when the interviews are finished. In fact,...
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Collaging: Getting Answers to the Questions You Don’t Know to Ask
TopicsDesign Thinking
Talk at ConveyUX about using Collaging, a needs-elicitation technique, in UX Research....
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Sins of a UX Researcher
TopicsCareer, Storytelling
Let’s face it; while moderating a usability test or research study even the most...
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I’m sorry. I can’t. Don’t Hate Me: The Post-It Breakup
TopicsTeamwork
I know, I know. UX researchers are supposed to be in love with their post-it notes...
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Architecting the Outcome
TopicsCommunication
This talk was given at World IA Day Boston...
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Good Intentions and Bad Actors: Unleashing our True Design Superpowers
DisciplinesUser Experience, User Research
TopicsBusiness Design, Design Strategy, Design Thinking, Ethics, Service Design
Speaker Lisa deBettencourt
As experience designers, we have unique superpowers to craft products and services in...
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Content & Connection: New Approaches to Mobile Ethnography
DisciplinesUser Experience, User Research
TopicsWeb & Mobile
Speaker Kelly Goto
Mobile is about connected experiences in context. Kelly Goto highlights new...
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Use Your Words: Why You Should Write About Your Work
DisciplineUser Experience
TopicsCareer, Communication, Community
IndustryTechnology
Speaker Lisa Maria Martin
Too often, we leave writing about our work to the "experts"—big, accomplished names...
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