This course covers how to create and use UX personas. It was created for EBSCO Information Services (https://www.ebsco.com/). Some example personas from client projects have been removed due to confidentiality agreements.
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UX Research Tutorial: Using the Collaging Method for Sensitive Topics
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As UX Researchers, our job is not over when the interviews are finished. In fact,...
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Collaging: Getting Answers to the Questions You Don’t Know to Ask
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Talk at ConveyUX about using Collaging, a needs-elicitation technique, in UX Research....
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Sins of a UX Researcher
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I’m sorry. I can’t. Don’t Hate Me: The Post-It Breakup
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I know, I know. UX researchers are supposed to be in love with their post-it notes...
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This talk was given at World IA Day Boston...
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