Let’s face it; while moderating a usability test or research study even the most experienced UX researcher can get sloppy and make mistakes. Sharing our mistakes and what we’ve learned from them is one of the best ways we can foster growth in this community. Over the last 13 years in this industry, Kyle Soucy has moderated 100+ research studies and, more importantly, has made a lot of mistakes and learned from them. Kyle invites you to come and learn from her own moderating mistakes and possibly share some of your own during this fun and interactive session.
More Talks by Kyle

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UX Research Tutorial: Using the Collaging Method for Sensitive Topics
TopicsDesign Thinking, Methodology
In this tutorial, Kyle Soucy demos how to use the collaging method for UX research....

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Whoa! Did You See That? Collaborative Data Collection and Analysis
TopicsDesign Strategy
Observing a usability test is like witnessing an accident; everyone sees it go down...

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Gather Round: How to Share the Stories from UX Research
TopicsDesign Thinking, Storytelling
As UX Researchers, our job is not over when the interviews are finished. In fact,...

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Collaging: Getting Answers to the Questions You Don’t Know to Ask
TopicsDesign Thinking
Talk at ConveyUX about using Collaging, a needs-elicitation technique, in UX Research....

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I’m sorry. I can’t. Don’t Hate Me: The Post-It Breakup
TopicsTeamwork
I know, I know. UX researchers are supposed to be in love with their post-it notes...

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Architecting the Outcome
TopicsCommunication
This talk was given at World IA Day Boston...

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How to Create & Use UX Personas
TopicsMethodology
This course covers how to create and use UX personas. It was created for EBSCO...
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VideoGeneral Info
Caring Systems: Documentation as care
DisciplineUser Experience
TopicsCommunication, Design Systems, Teamwork
Speaker Amelia Abreu
All humans require care. Writing and maintaining documentation is a form of care:...

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In Perfect Harmony: Collaboration for Digital Teams
DisciplineDesign Operations
TopicsCommunication, Leadership, Teamwork
Speaker Lisa Welchman
Presented at Acquia Engage in Boston, MA,...

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Don’t Fear the Research
DisciplinesUser Experience, User Research
TopicsStorytelling
Speaker Eva Kaniasty
If UX had a mantra, “Test early and often” could very well be it. In all my years...
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