Let’s face it; while moderating a usability test or research study even the most experienced UX researcher can get sloppy and make mistakes. Sharing our mistakes and what we’ve learned from them is one of the best ways we can foster growth in this community. Over the last 13 years in this industry, Kyle Soucy has moderated 100+ research studies and, more importantly, has made a lot of mistakes and learned from them. Kyle invites you to come and learn from her own moderating mistakes and possibly share some of your own during this fun and interactive session.
More Talks by Kyle

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Gather Round: How to Share the Stories from UX Research
TopicsDesign Thinking, Storytelling
As UX Researchers, our job is not over when the interviews are finished. In fact,...

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Collaging: Getting Answers to the Questions You Don’t Know to Ask
TopicsDesign Thinking
Talk at ConveyUX about using Collaging, a needs-elicitation technique, in UX Research....

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I’m sorry. I can’t. Don’t Hate Me: The Post-It Breakup
TopicsTeamwork
I know, I know. UX researchers are supposed to be in love with their post-it notes...

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Architecting the Outcome
TopicsCommunication
This talk was given at World IA Day Boston...

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How to Create & Use UX Personas
TopicsMethodology
This course covers how to create and use UX personas. It was created for EBSCO...
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Content & Connection: New Approaches to Mobile Ethnography
DisciplinesUser Experience, User Research
TopicsWeb & Mobile
Speaker Kelly Goto
Mobile is about connected experiences in context. Kelly Goto highlights new...

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How to Build Relationships at Work [While Virtual]
DisciplineUser Experience
TopicsCulture
IndustryHealthcare
Speaker Marisa G. Franco
Remote work is becoming the norm, even more so in the midst of the global pandemic,...

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Connect
DisciplinesEngineering, User Experience
TopicsCommunication, Social Networks
IndustryTechnology
Speaker Cynthia Savard Saucier
How can we stay connected through social media without becoming enslaved to these...
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