When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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Responsive Design Leadership — One Style Does Not Fit All
DisciplinesInformation Architecture, Interaction Design, Product Design, User Experience
TopicsCareer, Leadership, Management & Strategy
Speaker Amy Jiménez Márquez
Presented at Chicago Camp's Prototypes, Process and Play design leadership conference...
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Designing Consent: Using UI to Mitigate Harassment in Social Networks
DisciplinesUser Experience, User Interface
TopicsSocial Networks
Speaker Caroline Sinders
“Designing Consent” is a talk about how design and UI can be used to stymy and...
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Exploring Service Patterns for Social Services
DisciplineUser Research
TopicsService Design
IndustryGovernment
Speaker Genevieve Gaudet
Exploring possibilities for service patterns for eligibility-based public services....
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