When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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DisciplineImmersive Experience Design
TopicsAccessibility, Diversity & Inclusion
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Glenda Watson Hyatt shares a life changing fear in this amazing...
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DisciplineUser Experience
TopicsCommunity, Culture, Diversity & Inclusion, Leadership, Teamwork
Speaker Janaki Kumar
Studies have shown the correlation between diversity and innovation. Yet Silicon...
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When I Speak My Mind
DisciplineUser Experience
TopicsCommunication
Speaker Whitney Hess
As a child, Whitney was repeatedly scolded for being too opinionated. She was told to...
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