When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
DisciplineFront-end Engineering
TopicsCommunity, Culture, Diversity & Inclusion
IndustryNonprofit
Speaker Trish Ang
A pecha kucha style talk (20 slides at 20 seconds each) during the biannual...
DisciplinesFront-end Engineering, User Experience
TopicsDesign Strategy, HTML, Web & Mobile
Speaker Stéphanie Walter
So, do you dream of pushing notifications directly in the mobile browser of your...
DisciplinesInteraction Design, User Experience, User Research
TopicsDesign Strategy, Service Design
IndustryHealthcare
Speaker Katie McCurdy
Picture a large academic medical center full of passionate and committed people —...
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