
When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
DisciplinesInformation Architecture, Interaction Design, Product Design, User Experience
TopicsCareer, Leadership, Management & Strategy
Speaker Amy Jiménez Márquez
Presented at Chicago Camp's Prototypes, Process and Play design leadership conference...
DisciplinesUser Experience, User Interface
TopicsSocial Networks
Speaker Caroline Sinders
“Designing Consent” is a talk about how design and UI can be used to stymy and...
DisciplineUser Research
TopicsService Design
IndustryGovernment
Speaker Genevieve Gaudet
Exploring possibilities for service patterns for eligibility-based public services....
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