When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Slides
Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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I Want My Data
DisciplineArt
TopicsData
IndustryArts & Entertainment
Speaker Laurie Frick
I’m a data artist exploring the bumpy future of data captured about us. We’re...
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DisciplineContent Strategy
TopicsAgile, Leadership, Service Design
IndustryTechnology
Speaker Meri Williams
Meri has managed teams at Procter and Gamble and recently at the Government Digital...
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TopicsLeadership, Teamwork
Speaker Whitney Hess
Empathy helps you create human-centered products, nurture strong member...
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