When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Slides
Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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VideoGeneral Info
Outcomes that matter. Design to change behaviors.
DisciplineUser Experience
TopicsCulture, Social Innovation
IndustryHealthcare
Speaker Alberta Soranzo
As designers, we have the power to influence outcomes and behaviours. Along with that...
General Info
History Shaping Design: Gender Roles As Shown In Centuries of Game Design
DisciplineGame Design
TopicsCulture, Diversity & Inclusion
Speaker Julia Keren-Detar
While gender has always played a role when it comes to games and toys, those lines...
Slides
Mindful design: designing with presence for purpose and inclusion
DisciplineBrand
TopicsSustainability
Speaker Raffaella Isidori
How the principles of Mindfulness can be applied to all aspects of our work....
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