When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
DisciplinesProduct Design, User Experience
TopicsCareer
IndustryTechnology
Speaker Lade Tawak
You don't need to learn to code to have a career in tech. Here's how to do it....
DisciplineUser Research
TopicsMethodology
Speaker Sarah Fathallah
What is exploratory research and how can it complement evaluative or comparative research?...
DisciplineInteraction Design
TopicsCommunication, Leadership, Teamwork
Speaker Tash Wong
We pride ourselves on being empathetic, but how does our intrinsic understanding of...
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