When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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Speak Up and Stop Being So Nice!
DisciplinesInformation Architecture, Interaction Design, User Experience
TopicsCommunication, Culture, Diversity & Inclusion
Speaker Dorelle Rabinowitz
This is a 5 minute ignite talk from the O'Reilly Design Conference. I rant about the...
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Diversity by Design
DisciplineUser Experience
TopicsCommunity, Culture, Diversity & Inclusion, Leadership, Teamwork
Speaker Janaki Kumar
Studies have shown the correlation between diversity and innovation. Yet Silicon...
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Practicing What We Preach: designing usage centered deliverables
DisciplineUser Experience
TopicsTeamwork
Speaker Veevi Rosenstein
During any product development process, interaction designers and researchers must...
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