When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Slides
Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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Moving from Feature Teams to Product Teams
DisciplineInteraction Design
TopicsBusiness Design, Design Strategy, Innovation, Management & Strategy
Speaker Audrey Crane
Many teams remain stuck in the "Feature Team" rut, struggling to elevate themselves...
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Creating an inclusive workplace with JS
DisciplineFront-end Engineering
TopicsCulture, Diversity & Inclusion, JavaScript
IndustryTechnology
Speaker Trish Ang
🌈 People work best when they can be their authentic selves in the workplace. Find...
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The Three Reasons Users Don’t Convert
DisciplineUser Experience
TopicsLean
IndustryMarketing
Speaker Laura Klein
Congratulations, you're getting users to come to your site or download your product!...
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