When designing a service consider the Holistic view. From current users, vulnerable users, complex users, future users, and those who deliver the service (including those in management)
Putting people first: accessibility through design
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Putting people first: UX through a service design lens
TopicsService Design
UX has the word ‘user’ in the title, but how many organisations really recognise...
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VideoGeneral Info
Sketchers are the better thinkers
DisciplineUser Interface
TopicsCommunication, Visual Thinking
Speaker Eva-Lotta Lam
Sketching is a great skill to have for designers and for anybody who has to think...
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It’s Ok to Make Mitsakes
DisciplineProduct Design
TopicsBusiness Design, Design Thinking, Innovation, Typography
Speaker Lizy Gershenzon
Perfection is a great thing to strive for, but it can prevent growth. It encourages...
VideoGeneral Info
Digging Beyond User Preferences
DisciplinesUser Experience, User Research
TopicsDesign Strategy, Methodology
Speaker Indi Young
Many of the applications you develop are applications you would use. This makes it...
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