This Code for America 2019 workshop focused on how to develop a service blueprint for a public service.
A Service Blueprint for Success
Talk Gallery
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Kelli Ho and Genevieve Gaudet, Nava PBC
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Mobile-first for Medicaid at MESC 2019
TopicsInnovation, Service Design
How might states improve Medicaid delivery to drive better outcomes for their residents?...
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Exploring social service patterns
TopicsService Design
Exploration of social services patterns at International Design in Government 2019 ...
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OneTeamGov with Genevieve Gaudet
TopicsService Design, Social Innovation
Designing for public interest projects at the federal, state and local levels. ...
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Humane Technology with Genevieve Gaudet
TopicsPolicy, Service Design
Improving the American social safety net through humane technology...
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Daring in the Digital: Challenges and Opportunities for Technologies in the Public Realm
TopicsCulture, Innovation
What makes technology successful in the public realm? Panel at the APA NYC...
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Civic & Government Technology
TopicsDesign Strategy
Rising women in civic and government technology...
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Growing Civic Technology in New York City
TopicsCommunity, Social Innovation
Closing panel of BigApps 2017 mentors...
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Growing a Healthy Internet Ecosystem in NYC
TopicsCommunity
Final keynote discussion to close out the 2017 NYC School of Data...
Slides
How to do user research when you don’t have a design team
TopicsMethodology
An introduction to user research in government for non-designers. ...
SlidesGallery
Exploring Service Patterns for Social Services
TopicsService Design
Exploring possibilities for service patterns for eligibility-based public services....
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Better Foundations, Not Better Facades
TopicsCommunity, Ethics, Service Design
Using service design to drive better health and social outcomes for millions of Americans....
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Designing For Lifestyle
DisciplineUser Research
TopicsWeb & Mobile
Speaker Kelly Goto
Interactivity is no longer restricted to the web. The methods we use to reach one...
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25 Years of the Web Team
DisciplineContent Strategy
TopicsCommunication, Teamwork, Web & Mobile
Speaker Lisa Welchman
It’s hard to believe that the World Wide Web just turned 25 and even harder to...
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The Leader’s Guide to the Care and Feeling of Humans
DisciplineProduct Design
TopicsLeadership, Teamwork
Speaker Kara DeFrias
Kara DeFrias is a leading UX Director with a stellar resume spanning private and...
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