What makes technology successful in the public realm? Panel at the APA NYC...
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TopicsCommunity, Social Innovation
Closing panel of BigApps 2017 mentors...
Final keynote discussion to close out the 2017 NYC School of Data...
An introduction to user research in government for non-designers.
Exploring possibilities for service patterns for eligibility-based public services....
TopicsCommunity, Ethics, Service Design
Using service design to drive better health and social outcomes for millions of Americans....
DisciplinesContent Strategy, User Experience, User Interface, User Research
TopicsBusiness Strategy, Communication, Design Strategy, Design Thinking, Management & Strategy, Product Development
All product teams have good intentions, but some products still end up failing users....
TopicsCommunication, Culture, Social Networks, Storytelling
In 2016, April started actively creating a series of seemingly random one-offs, such...
Interaction design is by now a well-understood discipline. As a professional...
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