The civic technology industry can only realize its radical vision of modern, humane services if we take the time to collectively build strong foundations, which is often times at odds with the short-term focus of agile methods. Genevieve Gaudet will talk about tools she uses at Nava Public Benefit Corporation to align multiple stakeholders around a strong shared vision, and how those practices hold everyone accountable for the realities of getting there and the outcomes that really matter for millions of Americans.
Talk Gallery
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Code for America Summit, 2018
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Code for America Summit, 2018
More Talks by Genevieve
General Info
Mobile-first for Medicaid at MESC 2019
TopicsInnovation, Service Design
How might states improve Medicaid delivery to drive better outcomes for their residents?...
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Exploring social service patterns
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Exploration of social services patterns at International Design in Government 2019 ...
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A Service Blueprint for Success
TopicsService Design
Better understand a service, unite teams, and identify opportunities for improvement...
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OneTeamGov with Genevieve Gaudet
TopicsService Design, Social Innovation
Designing for public interest projects at the federal, state and local levels. ...
VideoGeneral Info
Humane Technology with Genevieve Gaudet
TopicsPolicy, Service Design
Improving the American social safety net through humane technology...
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Daring in the Digital: Challenges and Opportunities for Technologies in the Public Realm
TopicsCulture, Innovation
What makes technology successful in the public realm? Panel at the APA NYC...
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Civic & Government Technology
TopicsDesign Strategy
Rising women in civic and government technology...
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Growing Civic Technology in New York City
TopicsCommunity, Social Innovation
Closing panel of BigApps 2017 mentors...
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Growing a Healthy Internet Ecosystem in NYC
TopicsCommunity
Final keynote discussion to close out the 2017 NYC School of Data...
Slides
How to do user research when you don’t have a design team
TopicsMethodology
An introduction to user research in government for non-designers. ...
SlidesGallery
Exploring Service Patterns for Social Services
TopicsService Design
Exploring possibilities for service patterns for eligibility-based public services....
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History Shaping Design: Gender Roles As Shown In Centuries of Game Design
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TopicsCulture, Diversity & Inclusion
Speaker Julia Keren-Detar
While gender has always played a role when it comes to games and toys, those lines...
VideoGallery
New frontiers of the Metaverse, to make inclusive places not spaces.
DisciplinesImmersive Experience Design, Product Design, User Experience, User Research
TopicsCommunity, Design Strategy, Diversity & Inclusion, Ethics, Innovation
IndustriesArts & Entertainment, Technology
Speaker Carina Ngai
Create meaningful social places that foster a sense of identity, belonging, and community...
VideoGeneral Info
A Practical Type of Empathy
DisciplinesUser Experience, User Research
TopicsDesign Strategy
Speaker Indi Young
Perhaps only 20% of real-life thinking is represented by the numbers and the...
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